Payment / Dispatch
Payment and Delivery
Unless otherwise agreed in writing, prices are quoted in Swiss Francs and include the value added tax applicable in Switzerland. Before the order is placed, the individual prices are again shown separately and as a total price including possible shipping costs. The prices of a product may change at any time.
The goods are paid for using the account information that we send by e-mail. The goods will be reserved immediately after order. The dispatch takes place after receipt of payment.
We will state the price to be paid by you in the order acceptance or shipping confirmation. Payment of the purchase price is due immediately upon completion of the order, before delivery of the products. If you pay by credit card, we will charge your credit card with the total amount due shortly before the products are shipped. We may postpone the delivery of the products until full payment has been received.
We accept crypto currencies as a means of payment. The possibility to pay in crypto currencies is offered by an external service provider - Coin Gate. When using this payment possibility, the terms and conditions of Coin Gate must be consulted by the customer. In addition, each payment in crypto currency requires your consent to the following conditions: You are liable to us for payment of the purchase price in the stated official local currency; You will be liable in the event of non-payment or late payment by the external service provider; You will bear the risk of the exchange rate between the crypto currency and the official local currency, unauthorised payments or incorrect payments by the external service provider or the insolvency of the external service provider; and If for any reason you are unable to use the external service provider's services, you have to pay the purchase price in the official local currency set out in the contract.
We will inform you of the shipping date (incl. parcel tracking number) by means of a shipping notification. Delivery in Switzerland is free of shipping costs. Additional costs may be incurred for deliveries to other countries. Unless otherwise agreed in writing, all deliveries shall be made from the warehouse of the manufacturer of the products. The choice of the mode of dispatch is at the discretion of Tech Bureau or the manufacturer. Subsequent changes to the place of delivery shall be at the expense and cost of the customer. Tech Bureau will try to deliver the order within the estimated delivery time stated in the order acceptance. The delivery time indicated by Tech Bureau or the manufacturer is for guidance only.